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Privacy and Security

Revision No. 1.01
Revision Date: December 5, 2004

This privacy policy discloses how PlanetDNS, a division of NewAce Corporation, collects, protects, uses and shares information gathered about you on our web site (the "Site"). We hope that this policy will help increase your confidence in our Site and enhance your experience on the Internet.

As a general guideline, PlanetDNS is committed to protecting your privacy and to ensuring you have a secure online experience. You can surf through most of our site without providing us any information about yourself. In some instances, however, we do need information to provide services that you may request. This privacy policy explains how we use and collect data about you in those situations.

Collection of Personal Information
PlanetDNS will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are asked to register when purchasing and registering PlanetDNS products and services. Personal information collected by PlanetDNS often is limited to e-mail address, country or location, but may include other information when needed to provide a service you requested.

When you buy and install a new product, we may ask you to register your purchase electronically. When you do, we keep this registration information on file with any information you've already given us on previous visits to our Site. This is considered your personal information.

PlanetDNS' Use of Personal Information
We use your personal information for three primary purposes:
  • To help you quickly find software, services or information on the Site.
  • To help us create and deliver content most relevant to you.
  • To alert you to product upgrades, special offers, updated information and other new services from PlanetDNS.
PlanetDNS will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to legal requirements or comply with legal process served on PlanetDNS or the Site; (b) protect and defend the rights or property of PlanetDNS and its Site, and, (c) act in urgent circumstances to protect the personal safety of users of the Site, or the public.

Control of your Personal Information
When you register, or otherwise give us personal information, PlanetDNS will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above.

PlanetDNS may send out periodic e-mails informing you of technical service issues related to a product or service you requested. You will, of course, be able to choose to unsubscribe to these mailings.

Security of your Personal Information
PlanetDNS strictly protects the security of your personal information and will honor your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

Your personal information is never shared outside the company with any third parties without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Canada or any other country where PlanetDNS, its subsidiaries, affiliates or agents are located.

The Site does not use cookies.

Changes to this Policy
PlanetDNS will occasionally update this privacy statement. When we do, we will also revise the "last updated" date at the top of the privacy statement. For material changes to this Statement, PlanetDNS will notify you by placing prominent notice on the Web site.

Further Information
PlanetDNS welcomes your comments regarding this Statement of Privacy, please contact us by e-mail:

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